Frequently asked questions
Can I amend the delivery option for my order?
As there is a price difference in the delivery options we offer, we’re not able to change the delivery option once an order is placed.
I have entered the incorrect shipping address, can this be changed?
Once an order has been placed, it cannot be amended but if you cand send us an email to firstname.lastname@example.org before it’s dispatched, then we can cancel your order and you can place a new order with the correct address details.
Can I redeem my gift voucher online?
Yes! You can.